Common Problems

  • 1
    Solved

    Signing Up Issues

    John Knell · 4 · Last reply by Gunnsteinn Hall

    Now you guys rock BUT...

    I merged a bunch of PDFs like I do once a week and when I went to download the result it said Signup! - Fair enough, bad timing for me but fair enough.

    So I did and an email with a big RED button arrived saying click the big green button - cool if you're color blind but I'm not. But I'm not completely silly either so I clicked it anyway.

    When I arrived at you website again, well there wasn't anything saying thanks :-( actually it didn't really say anything new so there was

  • 1

    Unlock PDF file

    Girija G · 1 · Last reply by Gunnsteinn Hall

    Hi,

    I forgot password of the pdf file, please unlock the attached pdf file.

  • 1

    Save in WordPad Application instead of Microsoft Words

    Liyana · 0 · Posted

    Previously once I have converted the pdf file to MS Words file, I don't face any problems. However, recently the pdf converted is always saved as wordpad application

     

    Can you help me on this?

  • 1

    Merged PDF's will not download

    Carla · 3 · Last reply by Gunnsteinn Hall

    When I press the red "Download" button, nothing happens.  The PDF does not open for me to save.

  • 1

    It didn't do what I want.

    dlw atib · 1 · Last reply by Gunnsteinn Hall

    When it asked for a page range I gave it the range of pages I wanted extracted (all of them), but it gave them to me in one huge chunk, not separate pages. In other words, it didn't do a split at all!

    I could have avoided wasting your computer time uploading a file if I had known from the start that it worked that way.

  • 1
    Solved

    open the file

    anoop soni · 1 · Last reply by Gunnsteinn Hall

    here i forget the password kindy open this file

  • 1

    ¡Ups! Algo ha ido mal,

    Hector Villegas · 0 · Posted

    Para ayudarnos a mejorar, por favor, envía un informe de errores haciendo clic aquí . Si es posible, envía un correo electrónico con tus archivos a support@foxyutils.com. ¡Gracias!

  • 1
    Solved

    Have tried to sign up 5 times with 2 different email addresses! Never received an email! It is too bad, but I may switch to another on line tool to merge my pdf files. I really like your tool, and have recommended it to several other users. At this po

    Bob Barton · 3 · Last reply by Gunnsteinn Hall

    Have tried to sign up 5 times with 2 different email addresses! Never received an email! It is too bad, but I may switch to another on line tool to merge my pdf files. I really like your tool, and have recommended it to several other users. At this point I can no longer recommend your product.

  • 1
    Solved

    Cannot convert PDF to Excel

    ed ayers · 1 · Last reply by Gunnsteinn Hall

    Can you help?

  • 1

    Not able to unlock PDF

    Pradeep Reddy · 1 · Last reply by Gunnsteinn Hall

    Not able to unlock PDF

  • 1
    Acknowledged

    converted pdf (in Telugu Language) is showing special charaters

    RSM · 1 · Last reply by Gunnsteinn Hall

    I tried converting one pdf ( in Telugu language) to word.The received word document has all over on special charters like 

                                                 

     

                                                  

     

  • 1

    No longer recognizes Google Docs created PDF as valid PDF

    Tom Young · 2 · Last reply by Gunnsteinn Hall

    This worked fine last month, but this month the print run PDF files generated in Google docs aren't recognized as PDF's by the utility. Using Chrome in IE7. These worked fine last month and the files do open individually. Two example files attached.

  • 1

    please unlock my pdf

    Vaibhav Deo · 1 · Last reply by Gunnsteinn Hall

    please unlock my pdf. and send me to my vaibhdeo26@gmail.com .

  • 1

    Unlocking PDF bug error

    Rene Ramirez · 3 · Last reply by Rene Ramirez

    I've tried to unlock the pdf files for submission for plan check but it did not unlock due to error or unlock.

     

    Thank you.

  • 1

    Unlock Error

    Rene Ramirez · 2 · Last reply by Gunnsteinn Hall

    Hello,

    I tried to unlock the pdf file for plan set submission to the city but something went wrong that it did not unlock the file completety.

    Attached to this email is the intended file to unlock.

  • 1

    unblock PDF file

    Shweta Singh · 0 · Posted

    Please unblock 

  • 0
    Solved

    Word to PDF, Merge Files

    I have a word document that I previously turned into a PDF on this site. However, I had some errors in my text and needed to revise the word document, but when I tried to turn it into a PDF again if said error. Then I turned it into a PDF on another site and tried to merge it on this site with another PDF I created on this site, and again it said error. I like this site because when it originally made the PDFs from two of my documents and merged them it came out perfect. Unfortunately now

  • 0
    Solved

    E

    Md Shameem · 0 · Posted

    Previous version is good.

    In this module upload speed is very slow and unable to work with multiple tabs at same time.

    Device: Desktop
    OS: Windows
    Browser: Chrome

  • 0
    Solved

    Merging PDF files

    Bill · 0 · Posted

    Unknown

    Device: Desktop
    OS: Windows
    Browser: InternetExplorer

  • 0
    Solved

    Cannot merge

    Ronen · 0 · Posted

    I've uploaded 74 PDFs. It does not merge them

    I get the 'Oops' error

    Device: Desktop
    OS: Windows
    Browser: Chrome